ICR PocketTouch

Handheld Order Pads for Waiting Staff


PocketTouch is a professional paper-free way to take food and drinks orders. A revolutionary hand-held software solution designed and developed specifically for the hospitality and catering industries.

Wireless Order Taking

Take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer.

Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food. Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient.

With PocketTouch you eliminate sources of disappointment, such as taking incorrect orders and running out of specials, so your customers remain happier and are more likely to spend more and visit again.

Serve More Efficiently Everyone’s Happy – PocketTouch allows waiting staff to take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer. Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. Service is faster and there’s quicker table turnaround.

Benefits

  • Increased customer satisfaction at the table through notifications to staff when items are off the menu.
  • Fewer mistakes, orders are clear and don’t have illegible handwriting plus orders don’t get lost.
  • Faster table turnaround through seamless integration enables more covers per table.
  • Increased spend per head on drinks orders straight to the bar, the waiting staff can remain on the floor and offer customers more.
  • Queue-busting potential of having service staff take orders at busy times.
  • Table service process is simple and efficient making life easier for staff and customers.
  • Increases revenue by up to 25%

Features

  • Graphical Table Plan – Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.
  • Kitchen & Bar Printing – Sends the order straight to the kitchen or bar, saving time and staff spend more time with the customers.
  • Faster Service – Faster table turnaround through seamless integration enables more covers per table.
  • Stock Levels – Prevents ordering out of stock items.

For further details on how we can help you, please don’t hesitate to get in touch to discuss your requirements.

0800 181694